“My Doctor” is an inclusive Platform as a Service (PaaS), accessible to all Indian citizens and registered doctors across various medical domains in India or outside. Additionally, Poly Clinics have the opportunity to register and showcase the doctors associated with their facilities. Doctors, regardless of their specialization, whether Allopathic, Ayurvedic, Homeopathic, Physiatrists, or others, can participate, whether they are individually practicing or affiliated with multiple Poly Clinics. This platform aims to facilitate seamless access to healthcare services and enhance collaboration within the medical community, fostering a holistic approach to patient care.

Citizens and patients across India and the globe can:

1. Schedule Online Consultations: Easily book appointments with their Indian registered family physician without the need to visit a physical clinic.
2. Remote Consultations: Access consultations with their family physician from anywhere, providing convenience and flexibility.
3. Global Accessibility: Invite family members residing anywhere in the world to join consultations, fostering inclusive healthcare interactions.
4. Prompt Consultations: Receive swift first-hand consultations from their preferred doctor, ensuring timely medical advice.
5. Queue-Free Experience: Avoid the hassle of waiting in long queues by opting for online consultations, saving time and effort.
6. Second Opinion: Obtain quick second opinions on critical medical decisions, empowering patients with valuable insights.
7. EMR Tracking: Seamlessly manage and track medical records for themselves and their families through comprehensive Electronic Medical Record (EMR) facilities, enhancing efficiency and continuity of care.

This platform revolutionizes healthcare accessibility by leveraging technology to streamline processes, enhance patient-doctor interactions, and empower individuals to take charge of their health conveniently and efficiently.

Doctors can:

1. Optimize Time: Save precious time by conducting consultations remotely, reaching patients in far-flung areas without the constraints of physical distance.
2. Global Reach: Expand their practice to international cities, tapping into India’s renowned medical tourism industry and serving patients from around the globe.
3. Pre- and Post-Operation Care: Offer pre-operation and post-operation consultations to patients in the comfort of their homes or countries, enhancing convenience and continuity of care.
4. Enhanced Work-Life Balance: Improve the balance between professional commitments and personal life, leading to a higher quality of life for doctors, fostering overall well-being.

This innovative approach not only benefits patients by providing accessible healthcare but also enables doctors to enhance their practice reach and achieve a better equilibrium between their professional and personal spheres.

 

Citizens and patients can:

1. Time Efficiency: Save precious time by accessing doctors from across the country without the need for extensive travel.
2. Global Accessibility: Patients from around the world can easily book appointments with doctors in India, leveraging the expertise of renowned healthcare professionals.
3. Remote Consultations: Enjoy the convenience of pre-operation and post-operation consultations from the comfort of their homes, ensuring continuous care and support.
4. Cost and Hassle Reduction: Minimize travel expenses and hassles while accessing top-tier medical expertise, making healthcare more affordable and convenient for patients.

This streamlined approach to healthcare empowers patients to access quality medical care efficiently, irrespective of geographical barriers, while alleviating the burdens associated with traditional healthcare logistics.

 

The platform features:

1. Web Browser Compatibility: Seamlessly accessible via Chrome, Firefox, and Safari on both Windows and Mac OS, ensuring compatibility with popular browsers for user convenience.
2. Mobile Applications: Dedicated Android and iOS apps for patients and doctors, enabling convenient access to healthcare services on the go.
3. Integration Capabilities: Integration with clinics and individual doctors’ websites, facilitating seamless interaction and information exchange.
4. Communication Channels: Utilization of various communication channels including email and SMS for appointment scheduling, reminders, and follow-ups, ensuring effective patient engagement.
5. Compatibility with Legacy Systems: Integration with Poly Clinics’ existing legacy software, if any, to ensure smooth transition and compatibility with their current infrastructure, promoting interoperability and efficiency.

This comprehensive approach ensures accessibility, flexibility, and interoperability across different platforms and systems, enhancing the overall user experience for patients, doctors, and healthcare facilities alike.

Business features for patients and doctors –

• Users have the freedom to access the platform via web browsers or mobile apps, ensuring convenience and flexibility.
• Video call links are provided via SMS and email, simplifying the connection process for consultations.
• Logging in is effortless with registered User ID and password, streamlining access to the platform.
• Patients can update their profiles anytime, ensuring their information is always current and accurate.
• A search feature allows patients to find doctors based on city, specialization, or proximity, facilitating easy access to healthcare professionals.
• Doctors’ availability slots, along with date and time, are visible to patients, enabling informed decision-making when booking appointments.
• Patients can book appointments and make online payments to confirm, providing a seamless booking experience.
• The platform offers the flexibility to book multiple available slots simultaneously, accommodating varying schedules and preferences.
• Doctors have the option to extend live consultancy duration as needed, ensuring thorough and comprehensive patient care.
• Patients can schedule calls with their preferred doctors, enhancing personalized healthcare experiences.
• Advance alerts are sent to patients for booked sessions, ensuring they are prepared and on time for their appointments.